"The service we receive from AutoQual is definitely worth it. AutoQual’s weekly refresh service not only assists in maintaining the optimum appearance of our vehicles, it reduces our ongoing appearance maintenance costs.
AutoQual’s service means our vehicles are on our lot for a shorter period of time and are easier to sell."
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Michael DeMarco
Sales Manager
Metro Imports
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"With AutoQual’s weekly refresh service, we are certain that each vehicle’s appearance is at its best. This along with a reduction in our ongoing appearance maintenance costs, benefits our Dealership. AutoQual’s service directly assists us in selling our cars for more money."
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Jeff Kenny
General Manager
Carousel Toyota
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"The AutoQual owner who services our account is wonderful. He is attentive, quick and cares about our dealership.
In addition to guaranteeing the optimum appearance of our vehicles, AutoQual’s weekly refresh service helps us reduce our ongoing appearance maintenance costs.
AutoQual’s service undoubtedly is a key factor in selling our cars. When a customer opens the door and sees the plastic, they can see the quality of the interior.
“First impressions always count. Due to AutoQual, we most definitely sell our vehicles for more money."
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Rich Lamb
Sales Manager
Lorenson Toyota of Old Saybrooke
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"Unquestionably, first Impressions count. AutoQual’s service helps our vehicles to be front line ready. Their weekly refresh service ensures the most favorable appearance of our vehicles. Further, it reduces our ongoing appearance maintenance costs.
The AutoQual service allows us to build more value in each vehicle which helps us sell more vehicles and turn our inventory quicker, all while holding more gross."
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Matt Nergart
Used Car Manager
Scott Honda of West Chester
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"I am very happy with the AutoQual service. Our customers comment on the stain free, fresh and clean appearance. The AutoQual weekly refresh service maintains the best
appearance – 100%. Additionally, it reduces our ongoing maintenance costs.
AutoQual’s technician is excellent – one of the reasons we maintain the service.
Without question, the AutoQual two year repair warranty program is greatly appreciated by our customers.
AutoQual’s service provides a clean looking vehicle, greatly assisting us in selling our vehicles and, for more money.
First Impressions are worth a million bucks."
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Homer Ramsey
General Manager
Three Rivers Chrysler Jeep Dodge
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"When I was first shown the AutoQual program, I felt like our used car inventory was in pretty good condition. However, I felt like any edge that we could give ourselves in a highly competitive market might be worth it, so we gave them a shot.
What we found was that our sales staff had a higher level of confidence than ever before, and we weren’t discounting cars because of problems or blemishes in the interior. As a result, we have seen our grosses increase by as much as 23%, with a large part of those increases attributed to the AutoQual program."
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Aaron Letz
Sales Manager
Honda of Illinois
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"Since we began using AutoQual services, we have seen substantial improvements in all aspects of our used car sales. Our sales people are more successful because they know that when they show a vehicle, the presentation will be fantastic! As a result, they are more likely to sell the car, and they won’t have to discount it because of concerns in the interior.
The most important improvement has been in our gross. We have experienced an increase of somewhere around 10% in the time that we have worked with AutoQual, as well as improving our turn rate.
We have always had an excellent reputation in Central Illinois for having great used cars, but the AutoQual program along with the two year interior warranty has helped us to cement that reputation with our used car buyers."
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John Radloff
Controller / Used Car Manager
Graue Chevrolet/Buick/Pontiac/Cadillac
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"The appearance of a vehicle is very important. As part of the complete sale, AutoQual is an asset. Our salesmen feel good about the vehicle they are showing to the customers. The bottom line - clean vehicles sell.
With the AutoQual service, our salesmen have an easier time selling our vehicles. AutoQual's weekly refresh service ensures optimum appearance and lower maintenance costs on each of our vehicles - being fresh and updated locks in the appearance. The refresh service is clearly an added bonus
The AutoQual Technician that services our Dealership is the hardest working person I know. She is very conscientious, works through thick and thin, goes the extra mile - there are very few workers like her.
AutoQual's service is the best money we spend on a vehicle - it comes back ten fold."
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Dan Bonomi
Pre-Owned Manager
South Hills Lincoln-Mercury
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"The AutoQual program was already in place here when I came aboard. I was familiar with the program from other locations I had worked at. I think a proactive approach to addressing potential customer concerns is essential. That’s exactly what AutoQual does for us. It takes away the opportunity for the customer to bargain on interior issues. With AutoQual there has been no interior bargaining, ever! Good cars hold their grosses. I have worked at locations that didn’t use AutoQual and we were not as successful. They make a difference.
I like the efficiency and professionalism of the AutoQual team. My tech comes in, lets me know he’s here, does his work, tells me when he’s done as well as pointing out any vehicle issues. He’s always prompt, polite and professional."
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Scott Grodeck
Sales Manager
D'Arcy Hyundai and Volkswagen
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"I am very impressed with AutoQual. I as well as our customers can see a difference - our vehicles are cleaner than the other dealerships. AutoQual's weekly refresh service truly optimizes the appearance of our vehicles. In the Used Car Business, appearance is the name of the game.
The AutoQual two year repair warranty is definitely an added value for our customers, many of whom are families with kids. Clearly it makes a difference.
AutoQual's service reduces the time our vehicles remain on the lot. Their service goes hand-in-hand with how quickly we sell a vehicle. Additionally, the service of AutoQual allows us to sell our vehicles for more money. Simply said, it adds extra value."
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John Bauer
General Sales Manager
Three Rivers Volkswagen
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"I like the ‘Final Touch’ the AutoQual program brings to our vehicles. It’s that something extra that sets us apart from our competition. The reconditioned interiors, personalized floor mats, pleasant smell and refresh service make it work.
Vehicle preparation and presentation are important to us. The AutoQual program is a key part of that process and is why we have been able to increase both our turns and grosses.
I think one of the best parts of the AutoQual program is the sales peoples’ reactions. They love it! It gives them greater confidence. At one point I cut the services we were using from the program back. The sales staff reacted immediately because they noticed the difference. Needless to say, I re-instated all the services.
Times in the auto industry are very tight right now. They are the worst we have seen in a long time. We have to examine ways to cut costs and stay competitive. After going over all our outside expenses we determined that the AutoQual program was not something we wanted to eliminate."
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Oliver Barnett
General Sales Manager
Max Madsen Mitsubishi
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"AutoQual's service keeps the cars fresh, clean and as close to a new car as possible... until the car is sold. AutoQual's service reduces the amount of time our vehicles are on the lot. The cleaner and nicer the car, the faster it's going to sell.
The AutoQual service sets us apart from the others not using it and provides us another leg over the competition. When people see the value, we make more money.
We are very pleased."
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Jeff Schenden
Assistant Sales Manager & Used Car Manager
Pro Chrysler Jeep
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"When I was approached about the AutoQual program the timing was perfect. I needed to improve the first impressions of our cars. I’m dealing with sophisticated clients who have very high expectations. I ask all the money in the world for our pre-owned inventory and there can’t be any reason for us not to get it. That’s where AutoQual comes in. Since we have partnered with them we have customers that tell us they looked at similar vehicles on other dealer’s lots but chose to buy here because of the quality of our interiors.
The AutoQual program has solved our interior concerns. We used to issue ‘we owes’ at the time of delivery and then re-detail the vehicle to solve those interior concerns. That process has ended.
Our sales team now has confidence that every time they open the door to any vehicle on our lot there will be no surprises. The interior will look great and smell good too.
Once AutoQual has done the initial service on the vehicle, they come back every week and perform a refresh if the vehicle has not sold. I think these refreshes and the fact that all the serviced cars smell pleasant are the best parts of the program.
Our AutoQual tech is very professional. He is here every Friday and knows what to do with very little input from us. I am not usually at the location on the day he services us but it’s not a problem. All the new vehicles are serviced and refreshes are done. A detailed invoice is presented.
Our experience with the AutoQual program has been great and we are happy to have partnered with them."
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Guy Trnka
Pre-Owned Sales Manager
Laurel BMW
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"The service AutoQual provides is very good. Our customers regularly comment on the quality of our vehicle's interiors. With AutoQual's weekly refresh we don't have to re-detail, reducing our ongoing maintenance costs.
1st appearance in the used car business is vital. AutoQual's service gets our vehicles clean and ready to go. The time our vehicles are on the lot is reduced.
AutoQual's service helps us sell more cars and, for more money."
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Wayne Augenstien
Used Car Manager
Evans Toyota
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"The AutoQual program ended the sales force complaints about the condition of the interiors in the cars on our lot. That’s huge! We take pride in how our cars look and AutoQual is a big part of that ‘look’. Their program, along with other reconditioning services, increases our grosses and our sales people’s confidence.
We have always taken a proactive approach to used vehicle preparation. Adding the AutoQual program is part of that approach and why grosses are up and turns are faster.
The program works for us because the AutoQual crew takes an active part in ensuring our inventory is looking good all the time. They are here every Monday and only a phone call away if needed."
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Glen Brumm
General Manager
Saturn of Joliet
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"AutoQual's service is fantastic. We are very, very happy. Our salespeople often speak of the quality cleaning on the interior of the vehicles.
Without question, the weekly refresh service ensures the optimum appearance of our vehicles, particularly during inclement weather. A further advantage of the weekly refresh service is that our ongoing appearance maintenance costs are reduced.
The last dollar spent on a used car is the most important dollar spent. AutoQual is the finishing touch. They are the candle on the cake. The bottom line, due to AutoQual, we sell our vehicles for more money. Their service separates us from our competition."
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Tom Tibberino
Used Car Manager
Fred Beans Nissan of Doyelstown
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